Guest Service Agent – Boston Harbor City Cruises

June 27, 2025

Job Description

  • Part Time
  • Anywhere

Hornblower

Boston Harbor City Cruises is seeking a Guest Service Agent for our operation in Boston.

We are currently seeking friendly, upbeat individuals to join our Guest Services Team, responsible for providing excellent support to our customers at our Boston ticket and boarding locations. If you enjoy interacting with people from all over the world, are tech savvy, have an outgoing personality, then this could be the role for you. Guest Service agents will be scheduled at our various ticketing and boarding locating around the Boston waterfront – supporting our various experiences such as our Whale Watch, Provincetown Fast Ferry, Dining Cruises on the Odyssey and Spirit and so much more.

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.

Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.

We encourage qualified applicants with arrest and conviction records to apply.

For full Details & to Apply go on recruiting.ultipro.com/

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To apply for this job please visit recruiting.ultipro.com.